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Privacy Policy

This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or use the LiveClass Sync for LearnDash plugin. We operate from the European Union and comply with GDPR. Our website and plugin are available worldwide.

1. Information We Collect

When you interact with our website or purchase our plugin, we may collect:

  • Name
  • Email address
  • Billing and order details
  • License activation information
  • Support communication

If you subscribe to our newsletter, we may collect:

  • Email address
  • Any optional information you choose to provide

When the plugin is used on your WordPress site, it may process:

  • Zoom meeting ID, meeting times, and meeting duration
  • Participant information provided by Zoom (name, email, join and leave times, attendance duration)
  • WordPress user ID when matched by email
  • OAuth tokens required for Zoom connection

The plugin does not collect any data beyond what is necessary for meeting creation, attendance tracking, and course completion.

2. How We Use the Information

We use personal information to:

  • Provide and manage access to the plugin
  • Verify license activation
  • Offer customer support
  • Send newsletters, product updates, release announcements, and educational content (only if you opt in)
  • Improve product performance and maintain platform security
  • Enable automated meeting management and attendance tracking within your LearnDash site

We do not sell personal information and do not share it with third parties for marketing purposes.

3. Newsletter and Email Updates

If you subscribe to our mailing list:

  • Your email will be used only for updates related to the plugin
  • You may unsubscribe at any time using the link included in every email
  • Your email will never be shared with external marketing partners

4. Data Processed by the Plugin on Your Website

The plugin processes Zoom meeting and attendance data directly on your WordPress installation. Attendance records remain stored locally on your server. We do not receive or store this data unless you choose to share it during support communication.

Zoom processes its own data independently, and its policies apply when participants join Zoom meetings.

5. Legal Basis for Processing

We rely on the following legal bases:

  • Performance of a contract (providing the plugin and support)
  • Legitimate interest (security, product improvement, fraud prevention)
  • User consent (newsletter subscriptions and optional communication)
  • Compliance with legal obligations

6. International Data Transfers

Some providers, such as Zoom or email delivery services, may process data outside the EU. These transfers follow the legal safeguards required by the provider.

7. Security

We take appropriate technical and organizational measures to protect personal data, including:

  • Encrypted credential storage
  • Secure OAuth authentication
  • Webhook signature verification
  • Restricted access to administrative functions
  • Protection against unauthorized access or disclosure

8. Data Retention

We retain personal data for as long as necessary for the purposes described in this policy.

On your WordPress site:

  • Attendance records remain until manually deleted by the administrator
  • All plugin-related data is removed automatically if you uninstall the plugin

For newsletters: your email is retained until you unsubscribe.

9. Your Rights (GDPR)

If you are located in the EU, you may request:

  • Access to your personal data
  • Correction or deletion
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent for newsletters

For users who attend meetings on your LearnDash site, the site owner is the data controller for attendance data.

10. Children’s Privacy

Our website and plugin are not directed to children under 16 unless managed by an educational institution or guardian. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy when required. Changes will be published on our website.

12. Contact

For privacy questions or rights requests, contact us at: info@liveclasssync.com